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Service Officer

Rovedana Limited - Lagos


Posted: Oct 16th, 2018

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Rovedana Limited is an indigenous company specialized in the area of Business Process Outsourcing, payroll management and healthcare plans.


Responsibilities

  • The Service Delivery Manager will be responsible for delivery of quality service to clients as per contractual agreement, while managing all aspects of the team’s strategy, forecasting and delivery of execution excellence; the future growth of the established team; people management; motivation, engagement, accountability to drive high rate of clients retention and consequently revenue growth of the organisation.

His/her core focus areas include:

  • Growing the portfolio
  • Maintaining client relationship
  • Quality of service
  • Team Leadership

Minimum: HND
Experience: 1-3 year(s)
Location: Lagos
Job Type: Permanent
Salary:
Expires: 30-10-2018

General Requirements

  • Candidates should possess relevant qualifications.