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Luxury Sales Associate

Owens and Xley - Lagos


Posted: Oct 8th, 2018

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Owens and Xley is a business consulting and advisory company. We offer strategic services in the areas of business advisory, business development and planning to small businesses that would otherwise not have access to the technical competencies available to bigger companies.


Responsibilities

Our client, a jewelry store is looking to hire a Luxury Sales Associate. The Luxury Sales Associate will work directly with customers, helping them identify their needs and selling luxury merchandise to them.

  • Establish, develop and maintain positive business and customer relationships.
  • Work in line with company policy to achieve set sales targets and outcomes within schedule.
  • Arrange displays on a regular basis and ensure that all displays are properly locked and secured.
  • Perform a numbe of tasks such as presnting jewelry, conducting sales and inspecting jewelry
  • Report discrepancies and problems to the shop manager.
  • Give advice and guidance on product selection to customers.
  • Resolve customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management.
  • Working within established guidelines, particularly with product lines.
  • Ensure security within the store.
  • Coordinate all issues with key clients between sales, fulfillment and customer support.
  • Keep a schedule of events /special promotions.
  • Work with management to organize and execute sales campaigns.
  • Perform all other duties as assigned.


Minimum: B.Sc/B.A
Experience: 1-3 year(s)
Location: Lagos
Job Type: Permanent
Salary: Negotiable
Expires: 08-11-2018

General Requirements

  • Previous experience with a luxury retail brand is a must.
  • 2-3 years experience in sales.
  • Must reside on the Ikeja axis.
  • Must be stylish and love fashion.
  • Must have a sophisticated disposition.
  • Must have product knowledge (knowledge of metals, gemstones etc.).
  • Customer service skill.
  • Excellent communication skill.
  • Must be single.