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Client Service Representative

Owens and Xley - Abuja


Posted: Oct 8th, 2018

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Owens and Xley is a business consulting and advisory company. We offer strategic services in the areas of business advisory, business development and planning to small businesses that would otherwise not have access to the technical competencies available to bigger companies.


Responsibilities

Our client an Interior Design Company is looking to hire a Client Service Representative. The candidate will act as a liaison between the company and the clients.  

Functions of the Role

  • Assist clients in making decisions for design and aesthetic selections.
  • Create and communicate design concepts of projects to clients.
  • Prepare and communicate project plan to clients.
  • Assist in preparing project reports and other relevant documents.
  • Meet with clients and communicate the company’s service offerings to the clients.
  • Respond to enquiries (mails and calls) from clients.
  • Manage the company’s website.
  • Compile and update product catalogue.
  • Update the company’s social media page.
  • Send and update newsletters.
  • Generate new ideas through an observation and study of industry trends and practices.
  • Keep and update clients’ database.

Minimum: B.Sc/B.A
Experience: 1-3 year(s)
Location: Abuja
Job Type: Permanent
Salary: Negotiable
Expires: 08-11-2018

General Requirements

  • Bsc. in Architecture
  • 2-3 years experience in a customer service role or customer facing environment.
  • Must be female.
  • Must reside in Abuja.