Customer Service Executive
Halogen Security Company Limited - Nationwide
Posted: Oct 2nd, 2018
Login to ApplyHalogen Security Company Limited - An indigenous human resource based company with a focus on providing professionally trained and vetted drivers to individuals and companies.
Responsibilities
- Respond to enquiries professionally - face to face and over the telephone - , to provide information about products and services, complaints etc.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
| Minimum: B.Sc/B.A Experience: 1-3 year(s) |
Location: Nationwide Job Type: Permanent |
Salary: N60,000 Expires: 31-10-2018 |
General Requirements
- Good communication and listening skills, ability to think quickly and respond positively to customers’ issues/enquiries.
- A clear and pleasant voice and fluency in English are desired.
- Minimum a university degree with at least 2 years’ working experience.
