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Operations Manager

Confidential - Lagos


Posted: May 10th, 2018

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Responsibilities

A leading insurance broker that provides professional advice, arranges insurance cover and risk management services for small and medium size companies, conglomerates, multinational and government institutions is looking for suitable candidates to fill the position of Operations Manager.

Reporting to: Managing Director

Job Summary

The Operations Manager will be responsible for maximum utilization of the organization’s resources for optimal performance.

Main Responsibilities and Duties

  • Understands the organization’s annual strategic goals and ensures total alignment by all stakeholders through tracking and reporting on assigned KPIs
  • Implement cutting edge technology & initiatives to improve overall office productivity.
  • Oversees the effective management of all company IT infrastructure – systems, software, internet facility & office equipment.
  • Ensures emerging risks are identified, assessed, and reported in line with business procedures and operational controls are working to an effectively.

Minimum: B.Sc/B.A
Experience: 5-7 year(s)
Location: Lagos
Job Type: Permanent
Salary: Competitive
Expires: 25-06-2018

General Requirements

Required Experience

  • University degree
  • Minimum 5-7 years of progressive experience in a leadership role with demonstrated success in operational management, preferably within the insurance / financial services industry
  • Strong people leadership skills with the proven track record to coach and mentor front line employees and performance management
  • Proven ability to lead and implement process improvement efforts 
  • In depth product, system, and regulatory knowledge with proven ability to adapt and implement on-going changes, ensuring seamless transition to the customer

Desired Skills/Qualities

  • Strong communication and reporting skills
  • Strong team handling skills
  • Technology Savvy
  • Strong team player with good leadership, inter-personal and organizational skills.
  • Detail oriented with strong innovative skills.
  • Ability to learn new technologies at a fast pace