Responsibilities
Job Objective:- To be responsible for the total management of the restaurant business in order to achieve and maintain targeted business parameter.
- To ensure the effective training and development of all staff and management.
- To manage shift operations maintaining the highest possible standards of customer service, product quality and restaurant cleanliness.
- To carry out a fully operational role as represented in the role of an Assistant Manager
- Maintain overall quality and service standards
- Follow up on management team shift control issues
- Financial planning
- Develop budget plans and tactics to achieve targets
- P & L management (achievement of sales and profit targets as per budgets)
- Keep regular contact with customers to obtain feedback on service, food quality and staff friendliness using customer comment cards
- Identify potential in staff and managers and provide individuals with development training to maximize their skills
- Carry out staff interviews and Induction Training
- Keep abreast of local competition and develop plans to retain customers
- Local restaurant Marketing analysis – liaise with the Marketing department and Ops Manager on implementation of new ideas
- Work with other local Restaurant Managers to develop local offers
1) Strong Oral and Written Communication/interpersonal skills
2) Team working
3) Leading change
4) Problem Solving and Decision making
5) Development of others
6) Business awareness
7) Ability to plan, schedule and coordinate effectively
| Minimum: B.Sc/B.A Experience: 1-3 year(s) |
Location: Lagos Job Type: Permanent |
Salary: Expires: 31-10-2017 |
General Requirements
1) Minimum of university or its equivalent (degree in Food Science, Micro – Biology, Food Technology, Accounting, Business Administration, Human Resources or related field)
2) Minimum 2 years work experience as Restaurant Manager or Assistant Manager in QSR/related companies
