Relationship Officer
Unified Payment Services Limited - Nigeria
Posted: Sep 6th, 2019
Login to ApplyUnified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company founded in 1997 by a consortium of leading Nigerian banks.
Responsibilities
- A Client Relationship Officer is responsible for building and maintaining relationships with clients and key personnel within customer companies.
- Conducting business reviews to ensure clients are satisfied with their products and services.
- Alerting the sales team to opportunities for further sales within key clients.
- Win new business from clients and manage the relationship with clients to grow the existing business.
- Resolve or treat customer’s issues/requests promptly.
- Work with heard of the business units to develop/upsell existing business to clients, and identify and pursue new business opportunities for unfolding product and services.
- Collation of tasks from internal and external call notes/meetings.
- Follow up to deliver on commitments made to clients at meetings, using call notes as a guide.
- Ensure timely resolution of clients’ complaints/requests.
- Manage efficient receivable circle with clients.
- Provide clients with required reports on timely basis.
- Work with project office on delivery of business enabling projects.
- Manage a team of merchants' support officers.
| Minimum: B.Sc/B.A Experience: 3-5 year(s) |
Location: Nigeria Job Type: Permanent |
Salary: Expires: 24-09-2019 |
General Requirements
- Minimum of 2nd class upper in Social Sciences.
- Experience: Not more than 4 years post NYSC experience.
- Excellent oral and written communication skills.
- Strong interpersonal skills.
- Good teamwork player.
- Good sales and negotiation skills.
- Good analytical skills.
- Strong attention to detail.
- Presentation skills.
