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Customer Service Officer

LeadHire Limited - Lagos


Posted: Dec 20th, 2018

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At LeadHire, we understand that for any desired organisational goal to be achieved, the right talent must be synchronized with other forms of resources,hence, our reason for existing.


Responsibilities

  • Open and maintain customer accounts by recording account information.
  • Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Generate sales leads.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.

Minimum: OND
Experience: 1-3 year(s)
Location: Lagos
Job Type: Permanent
Salary:
Expires: 18-01-2019

General Requirements

  • OND Holders only should apply.
  • Minimum of 1 year experience in Customer Service.
  • Ideal candidate is an independent self-starter and good communicator who is willing to learn quickly and take initiative.
  • Preferably female candidates should apply for this position.
  • Candidate should be residing in Agungi, Lagos axis.