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Head, Agent Network

Inlaks Limited - Lagos


Posted: Nov 7th, 2018

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Our Organization is a leading system integrator, providing top-notch ICT Infrastructure Solutions to key clients across the banking, telecoms, power, oil & gas sectors in Nigeria and West Africa. In line with its strategic growth objectives, we recently established a Payment Solutions.


Responsibilities

  • Responsible for driving delivery on agent, customer and revenue growth targets through effective development and management of a distribution network.
  • Take ownership for overall responsibility and accountability for the agent network
  • Provide supervision to all the Regional Agency Supervisors
  • Establish appropriate framework to facilitate agent roll out and performance of Agency Supervisors and Master Agents across critical parameters – customer and agent acquisition and agent management.
  • Provide field based market intelligence necessary for forecast long and short-range market potential for the Super Agency service.
  • Monitor and manage all agents ensuring adequate liquidity.
  • Drive visibility and adoption for our agent network
  • Ensure compliance with internal rules, of partner contracts and of regulator expectations.

Minimum: B.Sc/B.A
Experience: 10-15 year(s)
Location: Lagos
Job Type: Permanent
Salary:
Expires: 30-11-2018

General Requirements

  • BSc in any field. A post graduate certification in a related subject is an advantage.
  • Professional certification is an extra advantage.
  • Proficient in Microsoft Office applications (MS Word, Excel, PowerPoint).
  • Minimum of 10 years of relevant experience, of which at least five (5) must be at senior management position(s) in a similar or comparable institution, (FMCG, Sales and Distribution or Agency Banking experience preferable)
  • Drive channel satisfaction improvement.
  • Must be able to develop and communicate competitive landscape analysis.

Skills

  • Fast Moving Consumer Goods (FMCG) Sales Experience.
  • Key negotiation skills.
  • Thorough understanding of agency business.
  • Working knowledge of banking product management
  • Proficiency in Hausa Language is an added advantage.
  • Ability to work under pressure and achieve results
  • Ability to foster and sustain relationships with stakeholders, peers and executive
  • Ability to manage multiple priorities effectively
  • Good knowledge of management, operational and supporting processes.
  • Ability to work in a multi-disciplinary team, good IT skills, sound interpersonal, communication and presentation skills, combined with excellent organization and team working skills, a drive for excellence and a passion for success.